Table of Contents

This is a summary of causes of API (Application Programming Interface) integration errors. If you experience any errors, refer to this page to see if anything is relevant to your situation.

Error examples

Trying to get a report for a period of time that cannot be obtained with the API

If you specify a period of 3 years or more or 3 months or more, an error will occur.

*The report reference period varies depending on each report, so please check related articles for accurate information.

Related articles

The admin console login ID (email address) associated with the API key has been changed

An API key is issued for each admin console login ID (email address). If the email address is changed, the email address of the original issuer will be unlinked from admin console, and the API key will be invalidated. In this case, you will need to issue an API key again with the newly linked email address.

Please make a request from this inquiry form.

Terms of service not accepted

The Terms of Use may have changed. If you log in to admin console with the email address used to issue the API key, a consent screen will appear, where you will be asked to agree to the Terms of Use.

High volume of requests

If you get an error such as "Access Denied," try reducing the number of requests.

API Specifications

https://github.com/smartnews/smartnews-ads-advertising-api-spec

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